Public Accountability Report Public Accountability Report

Department on Aging
(Appropriated Spending in Thousands)
  FY 2021 FY 2020
Reporting Programs Expenditures Headcount Expenditures Headcount
Community Care Program $ 980,870.6 59.0 $ 911,593.9 51.0
Community Support Services $ 121,286.6 34.0 $ 110,206.7 29.0
Elder Rights $ 26,344.3 13.0 $ 22,884.1 13.0
Non-Reporting Programs
Central Management  $ 14,126.0 37.0 $ 11,907.7 36.0
Employment Services  $ 1,117.7 1.0 $ 3,193.4 1.0
Training and Staff Development  $ 20.4 4.0 $ 82.3 1.0
Totals $ 1,143,765.6 148.0 $ 1,059,868.1 131.0

Totals may not add due to rounding.

Agency Narrative

As a result of the COVID pandemic and the Governor’s stay-at-home order, the Illinois Department on Aging (IDoA) had to continue to operate with the majority of its 150 staff members working remotely. Ensuring that staff have the necessary equipment to work remotely required significant coordination with our Division of Information and Technology. IDoA continues to coordinate with the Department of Innovation and Technology (DoIT) to ensure that staff who do not have access to technology and/or the Internet acquire access through requests for additional equipment and the provision of hot spots, if necessary.

The COVID-19 pandemic has been especially challenging for our senior population and our Aging network. IDoA continues to offer remote ADS services for those participants unable to attend in person. Food security continues to be a high priority for the Department. IDoA closely coordinated with our federal and state partners, including ACL, IEMA, FEMA, local public health departments, and our 13 Area Agencies on Aging (AAAs) to provide additional access to home-delivered and shelf-stable meals.

The Department continues to coordinate with our sister agency - the Illinois Department of Healthcare and Family Services - to utilize Appendix K in the state waiver for remote ADS and additional flexibilities via Appendix K to ensure care coordination services could be provided on a remote basis.

The Department’s in-home agencies have continued to provide services throughout the pandemic - impacting 63,000 of our most vulnerable older adults who receive services under the Community Care Program (CCP). The Department continues to provide Emergency Senior Services grants to Care Coordination Units and Adult Protective Services provider agencies to assist with the various needs of our vulnerable population, including assistance with COVID-19 vaccine education and outreach.

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