Public Accountability Report

The Department of Central Management Services (CMS) Bureau of Administrative Hearings was created by Executive Order in fiscal year 2018 to oversee and ensure timely administrative hearings processes and continuing education for legal professionals involved in all appropriate agencies.

The Business Enterprise Program (BEP) serves businesses owned by minorities, women, and persons with disabilities, providing assistance with procurement processes and opportunities to contract with state agencies and universities. BEP oversees certifications, goal-setting, contract compliance, vendor outreach, and recruitment.

CMS communications and graphics services are handled by the Illinois Office of Communications and Information (IOCI), including CMS public information services, radio and television studio services, graphics design, and print services for all state agencies. IOCI results are included in a CMS reporting program for many of its statewide professional service offerings: Professional and Strategic Services. Professional and Strategic Services also includes all CMS reporting from Audits, Fiscal Management, the Office of Communications and Information, and the Office of Operational Excellence, also known as Rapid Results (RR).

The State Employee Deferred Compensation Plan is a tax-deferred retirement savings plan for state employees. The program manages the investment of more than $4 billion in assets for more than 54,000 participants.

Facilities Management provides office/work space for executive agencies, boards, and commissions. Facilities Management partners with clients to provide space and to act as manager for leased and owned properties, including surplus space. The program oversees nearly 670 state-leased and state-owned facilities under executive authority, as well as space for legislators and constitutional officers.

Human Resources (HR) administers the state's merit employment system for nearly 44,000 employees in accordance with state rules, agreements, and laws. Key functions include position classification and compensation management, counseling, grading of candidates for hiring and promotions, processing employee transactions, and agency training.

CMS Benefits administers the State Employee Group Health and Life Insurance program for state employees enrolled as provided by the State Employees Group Insurance Act. The program provides coverage and flexible spending plans to more than 350,000 employees, retirees, and dependents.

The Strategic Sourcing program works to minimize the cost of goods and services by consolidating purchases through economies of scale. Strategic Sourcing assists all agencies to ensure best practices on procurement and partners with the statewide Chief Procurement Office to ensure consistent accountability.

CMS Agency Services includes the divisions of Vehicles and Surplus Property and manages more than 12,000 vehicles utilized by executive agencies, boards, and commissions. Fleet repair and maintenance is performed through a network of state garages and vendors. The Surplus Property program transfers extra or underutilized state assets to agencies that need them and oversees public sales of surplus property. Agency Services also oversees mail and messenger services for all agencies.

Workers’ Compensation and Risk Management administer workers' compensation claims and benefits for all state employees, except University of Illinois and Illinois State Toll Highway Authority employees. Risk Management also administers the state's self-insured, auto liability plan.