Public Accountability Report Public Accountability Report

2021 Civil Service System for Higher Education
Mission Statement The State Universities Civil Service System strives to champion excellence in education and auxiliary programs by providing a comprehensive foundation of human resource practices and standards that facilitate the recruitment, retention, and development of a quality staff, in support of the teaching and research mission of each university and affiliated agency. We are committed to providing an environment of equal opportunity and access to all services and thereby establishing a foundation for each university/agency to fulfill its mission and each individual to reach his or her potential.
Program Goals and Objectives
  1. To develop, administer, and maintain a comprehensive program of human resource administration at state-supported institutions of higher education and at certain allied agencies, in accordance with statutory and legal requirements.
    1. To efficiently and effectively manage a comprehensive classification plan and related employment protocols.
    2. To effectively maintain and provide interpretation of the Act, the Code, policies, and procedures.
    3. To coordinate and manage a formalized complaint and appeal process.
    4. To provide a wide array of constituency services, including training, coordination of advisory committees, board relations, and employer-employee relations.
    5. To coordinate development and implementation of new customer service initiatives and business procedures.
    6. To continue audit compliance activities consistent with regulatory requirements.
Source of Funds General Revenue Fund Statutory Authority 110 ILCS 70/36b et seq.
Fiscal Year 2022 Target/Projected Fiscal Year 2021 Actual Fiscal Year 2021 Target/Projected Fiscal Year 2020 Actual Fiscal Year 2019 Actual
Input Indicators
Total expenditures - all sources (in thousands) $ 1,114.7 $ 1,097.2 $ 1,114.7 $ 1,077.4 $ 1,067.0
Total expenditures - state appropriated funds (in thousands) $ 1,114.7 $ 1,097.2 $ 1,114.7 $ 1,077.4 $ 1,067.0
Average monthly full-time equivalents 11.0 11.0 11.0 11.0 10.0
Output Indicators
Discharge/demotion/appeals filed 50.0 41.0 60.0 33.0 54.0
Position audit appeals 3.0 2.0 5.0 0.0 2.0
Number of Civil Service examinations administered (a) 20,000 17,886 24,000 23,544 29,325
Number of salary data system transactions (b) 2,000 1,815 2,800 2,597 4,160
Personnel transactions audited (c) 80,000 64,125 83,000 87,667 15,990
Classifications/examinations new, reviewed/revised, or deleted 90.0 80.0 90.0 96.0 65.0
Other personnel transactions 400.0 362.0 450.0 421.0 461.0
Police testing/applicants processed 50.0 38.0 40.0 0.0 53.0
Outcome Indicators
Appeals - hearings administered 15.0 17.0 15.0 8.0 16.0
Examination pass percentage 95% 95.3% 94% 94.5% 92%
Total classifications managed 1,020 1,021 1,008 1,012 1,027
Compliance audits conducted 7.0 10.0 10.0 3.0 1.0
Number of employees served 58,200 58,196 58,000 60,580 50,422
Elongated/structured oral boards conducted 2.0 2.0 2.0 0.0 2.0
Percentage of web-based examinations 90% 87.4% 90% 89.3% 79.3%
Footnotes
Universities and agencies were not allowing any applicants or current employees into their testing facilities due to COVID-19 restrictions, which reduced the number of persons taking examinations in fiscal year 2021; this number is not controlled by the agency. Based on the continuation of the COVID-19 pandemic, we believe universities and agencies under our system did not review as many salary transactions in fiscal year 2021 as in previous fiscal years; this number is not controlled by the agency. The agency suspended audit activities from April through July 2020 and during most of August 2020 due to the COVID-19 pandemic response and audit staff inability to travel to each location. The agency resumed audit activities in a remote fashion in late August 2020, with a reduction in type and quantity of audit items examined at each employment location. This ultimately resulted in a reduction in items reviewed per audit and, therefore, altered the methodology for the number of transactions accounted for in fiscal year 2021.

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