Public Accountability Report Public Accountability Report

2021 Weights and Measures
Mission Statement Ensure fair and equitable trade practices by the business community with Illinois consumers by inspecting and testing all measuring devices used in commercial transactions. Evaluate the quality of gasoline, diesel fuel, kerosene, propane, and other petroleum products offered for sale.
Program Goals and Objectives
  1. Provide timely and accurate inspections.
    1. Complete inspections in a timely manner.
  2. Assure that an appropriate and certified device is being used.
    1. Inspect 100% of all known devices each year.
    2. Reduce instances of inappropriate activity/device use.
  3. Provide comprehensive, consistent, and fair inspections that follow the Department's policies and procedures.
    1. Survey customers to assess satisfaction with inspection policies and procedures.
  4. Ensure public confidence in system integrity.
    1. Survey customers to improve integrity of commercial measurement.
    2. Reduce the number of complaints about accuracy.
  5. Provide for the accuracy of measuring devices.
    1. Increase the overall percentage of devices that measure accurately.
Source of Funds Weights and Measures Fund, Motor Fuel and Petroleum Standards Fund, Agriculture Federal Projects Fund Statutory Authority 225 ILCS 470/1 et seq.
Fiscal Year 2022 Target/Projected Fiscal Year 2021 Actual Fiscal Year 2021 Target/Projected Fiscal Year 2020 Actual Fiscal Year 2019 Actual
Input Indicators
Total expenditures - all sources (in thousands) $ 6,200.0 $ 5,829.8 $ 6,000.0 $ 5,656.5 $ 5,966.0
Total expenditures - state appropriated funds (in thousands) $ 6,200.0 $ 5,829.8 $ 6,000.0 $ 5,656.5 $ 5,966.0
Average monthly full-time equivalents 45.0 38.0 41.0 37.0 38.0
Output Indicators
Devices inspected 143,000 150,068 135,000 107,624 127,311
Enforcement actions 14,300 15,003 10,000 9,706 12,931
Service person licenses issued 1,000 991.0 1,100 976.0 1,053
Outcome Indicators
Average time (in minutes) to complete inspections 22.0 22.0 N/A N/A 31.5
Percentage of instances in which inappropriate device is used 9% 10% N/A N/A 10.2%
Average response of customers surveyed who rate requirements, policies, and procedures as (1) extremely restrictive to (7) not at all restrictive (a) 4.5 N/A N/A N/A 4.7
Average response of customers surveyed who rate inspection procedures as (1) not at all efficient to (7) extremely efficient (a) 5.6 N/A N/A N/A 5.6
Percentage of devices that measure accurately 90% 90% N/A N/A 89.8%
Number of citizen complaints about accuracy of commercial weighing and measuring devices 100.0 71.0 N/A N/A 283.0
External Benchmarks
Percent of devices that measure accurately in Missouri N/A 92.3% N/A N/A 0.0
Percent of devices that measure accurately in Michigan N/A 94.97% N/A N/A N/A
Efficiency/Cost-Effectiveness Indicators
Cost per inspection (in dollars) $ 35.00 $ 34.47 $ 44.00 $ 52.00 N/A
Explanatory Information

The Bureau of Weights & Measures (Bureau) ensures fair and equitable trade practices by the business community with Illinois consumers by inspecting and testing for accuracy all weighing and measuring devices used in commercial transactions. The Bureau evaluates the quality of gasoline, diesel fuel, kerosene, propane, and other petroleum products offered for sale. It also tests the accuracy of all commercial scales, from grocery stores to transport trucks, and the accuracy of the output of fuel pumps. The variances experienced during fiscal year 2020, both decrease and increase compared to the preceding and succeeding fiscal years, respectively, were due to the COVID-19 pandemic and a temporary suspension of inspections. When inspections resumed, the sanitation and other COVID-19 mitigation processes increased the amount of time per inspection.

Footnotes
External entity conducting survey did not issue survey packets to collect responses during fiscal year 2021 due to COVID-19.

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