Public Accountability Report Public Accountability Report

2021 Transportation Program
Mission Statement It is the policy of the State of Illinois to actively supervise and regulate commercial transportation of persons and property within this state. This policy shall be carried out in such a manner as to: (a) promote adequate, economical, efficient, and responsive commercial transportation service, with adequate revenues to carriers and reasonable rates to the public and without discrimination; (b) recognize and preserve the inherent advantages of, and foster sound economic conditions in, the several modes of commercial transportation in the public interest; (c) develop and preserve a commercial transportation system properly supportive of the broad economic development goals of the State of Illinois; (d) create economic and employment opportunities in commercial transportation and affected industries through economic growth and development; (e) encourage fair wages and safe and suitable working conditions in the transportation industry; (f) protect the public safety through administration of a program of safety standards and insurance; (g) ensure a stable and well-coordinated transportation system for shippers, carriers, and the public; and (h) cooperate with the federal government, the several states, and with the organizations representing states and commercial transportation service providers and consumers.
Program Goals and Objectives
  1. Minimize entry barriers that limit competition.
    1. Evaluate barriers to market entry.
    2. Assess impact of barriers and develop alternate strategies.
    3. Modify practices to promote competition.
  2. Raise the profile of the Consumer Services Division and of the Commission as the educator and protector of the consumer.
    1. Coordinate with staff in the Attorney General's office on issues involving consumer protection, particularly where there is overlapping jurisdiction.
    2. Have staff from other technical divisions available to assist consumer counselors.
    3. Have counselors spend time in other divisions or work with mentors to expand knowledge of Commission practices to enhance work experience.
  3. Ensure that information on utility, and ICC services in general, is available to consumers.
    1. Update website consumer information.
    2. Make the ICC website consumer-oriented with links to various services for consumers and provide separate sites for practitioners and consumers.
  4. Expand consumer protection options and authority.
    1. Review current authority and identify proposed enforcement legislation.
    2. Promote and expand mediation for dissatisfied consumers.
  5. Establish broad-based stakeholder review groups consisting of industry, professional organizations, and other state and federal agencies.
    1. Create a mechanism for ongoing dialogue to focus on a core set of objectives to evaluate and recommend changes in law, programs, and processes.
  6. Strengthen the compliance function of the Commission to ensure that companies comply with applicable laws, rules, and orders.
    1. Recruit talented employees by establishing good working relationships with universities and colleges.
    2. Dedicate employees to review compliance with significant laws, rules, and orders.
    3. Work with companies in a proactive manner to encourage compliance rather than focusing on punishment for non-compliance.
    4. Create a work environment that fosters excellence and values employees.
Source of Funds Transportation Regulatory Fund Statutory Authority 625 ILCS 5/18c
Fiscal Year 2022 Target/Projected Fiscal Year 2021 Actual Fiscal Year 2021 Target/Projected Fiscal Year 2020 Actual Fiscal Year 2019 Actual
Input Indicators
Total expenditures - all sources (in thousands) $ 13,181.8 $ 11,321.4 $ 17,415.9 $ 11,555.4 $ 11,979.2
Total expenditures - state appropriated funds (in thousands) $ 13,181.8 $ 11,321.4 $ 17,415.9 $ 11,555.4 $ 11,979.2
Average monthly full-time equivalents 71 64 73 60 65
Output Indicators
Number of grade crossing projects ordered by the Commission (a) 955 105 200 69 357
Number of track miles inspected by railroad track inspectors (b) 6,000 3,524 5,000 5,873 8,465
Number of transportation tariff filings (c) 375 329 75 82 730
Outcome Indicators
Number of collisions at public crossings (excluding those involving trespassers and/or suicide attempts) 80 87 75 82 84
Administrative citations written for certain violations of the Illinois Commercial Transportation Law 2,500 2,372 1,000 1,430 1,887
Investigations of violations under the Illinois Commercial Transportation Law (generally involves administrative audits of companies) 1,275 1,208 865 1,185 1,614
Number of safety towing compliance inspections conducted 150 132 140 131 218
Number of safety towing consumer complaint investigations completed 120 103 120 120 183
Number of collateral recovery act investigations conducted 12 13 20 25 23
Footnotes
Crossing projects were down in fiscal year 2021 due to a smaller number agreements being executed but a much larger amount of Grade Crossing Protection Fund money was actually ordered ($42.2 million in fiscal year 2021 compared to $16.6 million in fiscal year 2020). The 502 projects in fiscal year 2020 included low-cost improvements at 433 locations to replace incandescent lights with LED lights. The 955 projects projected for fiscal year 2022 include an already executed order for low-cost improvements at 755 locations on Union Pacific to install remote monitors. Miles of track were lower due to COVID-19 restrictions on field work. ICC is in process of adding a third track inspector to replace a fiscal year 2020 retirement to get back up to our normal 3 full time equivalent positions as in fiscal year 2019. COVID-19 certainly has played a huge role in the industry, but other factors such as fuel costs, minimum wage increases, and other rising or decreasing costs, can result in the need for a mover to amend a tariff to stay competitive.

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