Public Accountability Report Public Accountability Report

2024 Weights and Measures
Mission Statement Ensure fair and equitable trade practices by the business community with Illinois consumers by inspecting and testing all measuring devices used in commercial transactions. Evaluate the quality of gasoline, diesel fuel, kerosene, propane, and other petroleum products offered for sale.
Program Goals and Objectives
  1. Provide timely and accurate inspections.
    1. Complete inspections in a timely manner.
  2. Assure that an appropriate and certified device is being used.
    1. Inspect 100% of all known devices each year.
    2. Reduce instances of inappropriate activity/device use.
  3. Provide comprehensive, consistent, and fair inspections that follow the Department's policies and procedures.
    1. Survey customers to assess satisfaction with inspection policies and procedures.
  4. Ensure public confidence in system integrity.
    1. Survey customers to improve integrity of commercial measurement.
    2. Reduce the number of complaints about accuracy.
  5. Provide for the accuracy of measuring devices.
    1. Increase the overall percentage of devices that measure accurately.
Source of Funds Weights and Measures Fund, Motor Fuel and Petroleum Standards Fund, Agriculture Federal Projects Fund Statutory Authority 225 ILCS 470/1 et seq.
Fiscal Year 2025 Target/Projected Fiscal Year 2024 Actual Fiscal Year 2024 Target/Projected Fiscal Year 2023 Actual Fiscal Year 2022 Actual
Input Indicators
Total expenditures - all sources (in thousands) $ 8,719.0 $ 3,663.0 $ 7,049.0 $ 4,582.0 $ 5,338.5
Total expenditures - state appropriated funds (in thousands) $ 8,719.0 $ 3,663.0 $ 7,049.0 $ 4,582.0 $ 5,338.5
Average monthly full-time equivalents 35.0 34.0 45.0 39.0 38.0
Output Indicators
Devices inspected 135,000 133,697 N/A 90,475 92,073
Enforcement actions 10,100 10,038 N/A 6,192 102.0
Service person licenses issued 980.0 978.0 N/A 1,001 1,135
Outcome Indicators
Average time (in minutes) to complete inspections N/A N/A N/A N/A 8.0
Percentage of instances in which inappropriate device is used 9.00% 8.00% N/A 7.00% 1.00%
Average response of customers surveyed who rate requirements, policies, and procedures as (1) extremely restrictive to (7) not at all restrictive 5.0 4.5 N/A 4.6 N/A
Average response of customers surveyed who rate inspection procedures as (1) not at all efficient to (7) extremely efficient 5.5 5.5 N/A 5.5 N/A
Percentage of devices that measure accurately 93.00% 92.00% N/A 93.00% 93.40%
Number of citizen complaints about accuracy of commercial weighing and measuring devices 70.0 66.0 N/A 202.0 99.0
External Benchmarks
Percent of devices that measure accurately in Missouri N/A N/A N/A N/A N/A
Percent of devices that measure accurately in Michigan N/A N/A N/A 94.00% 95.00%
Efficiency/Cost-Effectiveness Indicators
Cost per inspection N/A N/A N/A N/A $ 32.08

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