Public Accountability Report Public Accountability Report

2025 Child Support Services
Mission Statement Provide services to custodial and noncustodial parents by establishing paternity and establishing, enforcing, and modifying child support obligations to strengthen families emotionally and financially.
Program Goals and Objectives
  1. Establish parentage.
    1. Increase the percentage of total Title IV-D paternity establishments.
  2. Establish support orders.
    1. Increase the percentage of cases with support orders established.
  3. Enforce the noncustodial parent's obligation of support.
    1. Increase the amount of collections for established support orders.
    2. Increase the percentage of cases paying toward arrearages.
  4. Distribute and disburse child support payments.
    1. Maintain State Disbursement Unit (SDU) operations.
Source of Funds General Revenue Fund, Child Support Administrative Fund Statutory Authority 20 ILCS 2205/2205-5, 305 ILCS 5
Fiscal Year 2026 Target/Projected Fiscal Year 2025 Actual Fiscal Year 2025 Target/Projected Fiscal Year 2024 Actual Fiscal Year 2023 Actual
Input Indicators
Total expenditures - all sources (in thousands) $ 571,437.1 $ 481,835.4 $ 566,320.4 $ 391,409.9 $ 230,727.7
Total expenditures - state appropriated funds (in thousands) $ 308,094.6 $ 293,209.4 $ 336,230.4 $ 248,342.8 $ 230,727.8
Average monthly full-time equivalents 843.6 761.3 842.9 807.5 819.4
SDU expenditures (in thousands) $ 11,500.0 $ 6,324.4 $ 9,000.0 $ 5,441.1 $ 5,536.9
Output Indicators
Number of cases requiring court orders 50,000 44,113 52,000 47,043 50,457
Number of child support cases with orders 300,000 268,429 300,000 281,131 295,483
Number of Title IV-D cases with new support orders established 25,000 25,082 25,000 24,682 22,767
Number of child support cases with collections made (includes all Title IV-D, TANF, and non-TANF) 200,000 174,923 200,000 183,366 193,769
Number of child support cases with arrearages 250,000 226,862 250,000 235,321 243,053
Number of cases with arrearage payments collected (includes all Title IV-D, TANF, and non-TANF) 160,000 140,683 160,000 144,018 152,290
Number of SDU payments disbursed (includes all Title IV-D and non-Title IV-D) 4,730,000 4,942,424 5,253,000 5,171,627 5,373,403
Outcome Indicators
Percentage of Title IV-D children with a paternity established 84.00% 82.00% 84.00% 82.00% 83.00%
Percentage of Title IV-D cases with support orders established 86.00% 86.00% 86.00% 86.00% 85.00%
Percentage of Title IV-D cases with orders receiving payment 65.00% 65.00% 64.00% 65.00% 66.00%
Amount of total child support payments collected (includes all Title IV-D, TANF, and non-TANF) (in thousands) $ 1,100,000.0 $ 1,057,600.0 $ 1,150,000.0 $ 1,085,500.0 $ 1,321,900.0
Percentage of child support cases in arrearage receiving payments 64.00% 62.00% 64.00% 61.00% 63.00%
Amount of total child support arrearages collected (includes all Title IV-D, TANF, and non-TANF) (in thousands) $ 260,000.0 $ 238,396.0 $ 260,000.0 $ 220,334.0 $ 247,869.0
Amount of total child support collections disbursed by SDU (in thousands) $ 924,000.0 $ 951,508.0 $ 990,000.0 $ 977,368.0 $ 1,008,768.0
Percentage of payments disbursed by SDU within a 48-hour time frame 99.90% 99.90% 99.90% 99.90% 99.90%
Child Support Federal Financial Participation earned (in thousands) $ 124,132.0 $ 132,295.8 $ 121,800.0 $ 134,953.4 $ 113,247.3
Efficiency/Cost-Effectiveness Indicators
Total Title IV-D amount collected per paying case (in dollars) $ 3,800.00 $ 4,022.00 $ 3,800.00 $ 3,747.00 $ 3,687.00
Total Title IV-D arrearage amount collected per paying case (in dollars) $ 1,800.00 $ 1,695.00 $ 1,800.00 $ 1,530.00 $ 1,628.00
Percentage of current child support amount due that is collected 65.00% 64.00% 65.00% 64.00% 63.00%
Collections per dollar of administrative expenditure (in dollars) $ 3.57 $ 3.23 $ 3.42 $ 4.37 $ 5.13
Dollar of disbursement per dollar of SDU expenditure (in dollars) $ 80.35 $ 150.45 $ 110.00 $ 179.63 $ 182.19

Looking for more information?