Public Accountability Report Public Accountability Report

2025 General Claims
Mission Statement Adjudicate all claims made against the State of Illinois.
Program Goals and Objectives
  1. Make final decisions with minimum delays and promptly pay all claims awarded.
    Source of Funds General Revenue Fund, Road Fund, DCFS Children's Services Fund, Facilities Management Revolving Fund Statutory Authority 705 ILCS 505/1 et seq.
    Fiscal Year 2026 Target/Projected Fiscal Year 2025 Actual Fiscal Year 2025 Target/Projected Fiscal Year 2024 Actual Fiscal Year 2023 Actual
    Input Indicators
    Total expenditures - all sources (in thousands) $ 30,000.0 $ 56,225.9 $ 30,000.0 $ 53,567.0 $ 66,313.2
    Total expenditures - state appropriated funds (in thousands) $ 30,000.0 $ 56,255.9 $ 30,000.0 $ 53,567.0 $ 66,313.2
    Average monthly full-time equivalents 6.0 6.0 6.0 6.0 6.0
    Output Indicators
    Number of open claims at the start of the fiscal year 4,500 4,906 4,500 6,561 7,589
    Number of new claims 2,900 4,502 2,900 4,231 4,693
    Number of claims closed 3,000 5,204 3,000 5,874 5,726
    Outcome Indicators
    Percentage of open cases closed N/A N/A 50.00% 54.00% 47.00%

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