Public Accountability Report Public Accountability Report

2025 Community Assistance
Mission Statement To provide assistance to low-income families to alleviate the impacts of extreme poverty, address barriers to productive participation in the broader economy, and make energy more affordable, giving priority to the most vulnerable and those that have the greatest energy burden.
Program Goals and Objectives
  1. Target energy assistance to low-income households with the greatest home energy burden through the Low Income Home Energy Assistance Program (LIHEAP).
    1. Promote the timely payment of energy bills.
    2. Advocate for clients when there are issues with energy service providers.
    3. Reduce the number of low-income households that suffer a loss of energy service.
    4. Provide assistance with repair or replacement of non-functional home heating equipment.
    5. Provide education on energy saving practices to program participants.
  2. Ensure long-term energy savings for targeted low-income households through the Illinois Home Weatherization Program (IHWAP).
    1. Enhance indoor air quality for weatherized homes.
    2. Lower the baseload energy usage in weatherized homes.
    3. Ensure safety and maximum efficiency of current heating systems, cooling systems, and water heaters in weatherized homes.
    4. Monitor to ensure work standards are complied with by weatherization workers.
    5. Enhance the comfort of the home through air sealing and insulation.
  3. Foster self-sufficiency and empowerment of low-income families through targeted assistance - Community Services Block Grant (CSBG).
    1. Provide employment capacity of low-income individuals.
    2. Provide educational development opportunities for low-income individuals.
    3. Promote income management and asset-building skills of low-income individuals.
    4. Promote housing stability for low-income individuals.
    5. Promote health and social/behavioral development of low-income individuals.
Source of Funds Supplemental Low-Income Energy Assistance Fund, Energy Administration Fund, Low Income Home Energy Assistance Block Grant Fund, Community Services Block Grant Fund Statutory Authority 305 ILCS 20/1 et seq.
Fiscal Year 2026 Target/Projected Fiscal Year 2025 Actual Fiscal Year 2025 Target/Projected Fiscal Year 2024 Actual Fiscal Year 2023 Actual
Input Indicators
Total expenditures - all sources (in thousands) $ 1,163,461.1 $ 412,094.5 $ 1,065,508.0 $ 440,255.0 $ 628,233.1
Total expenditures - state appropriated funds (in thousands) $ 1,163,461.1 $ 412,094.5 $ 1,065,508.0 $ 440,021.3 $ 628,233.1
Average monthly full-time equivalents 67.0 60.0 59.0 61.0 49.1
Outcome Indicators
LIHEAP households that received heating assistance 347,000 361,245 347,000 338,324 358,445
LIHEAP households that received an emergency reconnection for heating assistance 70,000 73,524 70,000 44,466 55,432
LIHEAP households in imminent threat or disconnected receiving Heating Assistance (DVP) 70,000 68,382 100,000 52,023 71,105
LIHEAP heating systems repaired/replaced 1,500 1,487 1,500 1,329 1,487
IHWAP number of units weatherized (a) 4,400 1,907 4,400 3,224 3,149
IHWAP hours of training provided 13,500 12,979 13,500 14,384 13,889
IHWAP energy savings (mmBtu) (a) 175,000 65,589 175,000 143,607 125,967
CSBG individuals who have increased their employment capacity 300.0 612.0 400.0 286.0 376.0
CSBG individuals obtaining education and cognitive development opportunities 4,000 2,004 2,500 4,045 2,892
CSBG individuals with enhanced income management and asset-building skills 7,500 13,184 2,500 7,615 2,026
CSBG individuals who have experienced stabilization in their housing situation 9,500 11,443 10,000 9,111 9,828
CSBG individuals who have improved health development 350,000 326,855 400,000 341,202 375,554
CSBG individuals who have improved social/behavioral development 175,000 176,715 200,000 177,086 198,290
Footnotes
These decreases happened as a result of a burn- in period from implementation of the new IWx tracking system.

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